`openapi-tw.zendesk.com`

DNSSEC	⚠️ Not signed
A	216.198.53.11^{🇺🇸 CLOUDFLARESPECTRUM216.198.53.0/24 989 Market St San Francisco CA 94103 United States}
A	216.198.54.11^{🇺🇸 CLOUDFLARESPECTRUM216.198.54.0/24 989 Market St San Francisco CA 94103 United States}
MX	`mail-pod-25.int.zendesk.com` ⭐
		A	18.179.255.40^{🇯🇵 Amazon18.179.0.0/16 EC2 NRT prefix}
			PTR	`ec2-18-179-255-40.ap-northeast-1.compute.amazonaws.com`
		A	54.95.143.207^{🇯🇵 Amazon54.95.128.0/17 EC2 NRT prefix}
			PTR	`ec2-54-95-143-207.ap-northeast-1.compute.amazonaws.com`
		A	54.150.245.48^{🇯🇵 Amazon54.150.0.0/16 EC2 NRT prefix}
			PTR	`ec2-54-150-245-48.ap-northeast-1.compute.amazonaws.com`
TXT	`pod=25`
TXT	`v=spf1 include:mail.zendesk.com ~all`

`zendesk.com`

	DNSSEC	⚠️ Not signed
	A	216.198.53.2^{🇺🇸 CLOUDFLARESPECTRUM216.198.53.0/24 989 Market St San Francisco CA 94103 United States}
	A	216.198.54.2^{🇺🇸 CLOUDFLARESPECTRUM216.198.54.0/24 989 Market St San Francisco CA 94103 United States}
	NS	`ns-1213.awsdns-23.org` ⭐
	NS	`ns-1858.awsdns-40.co.uk`
	NS	`ns-444.awsdns-55.com`
	NS	`ns-754.awsdns-30.net`
	MX	`us-smtp-inbound-1.mimecast.com` ⭐
	MX	`us-smtp-inbound-2.mimecast.com` ⭐
	MX	`aspmx.l.google.com`⁽¹¹⁰⁾
	MX	`alt1.aspmx.l.google.com`⁽¹²⁰⁾
	MX	`alt2.aspmx.l.google.com`⁽¹²⁰⁾
	MX	`aspmx2.googlemail.com`⁽¹³⁰⁾
	TXT	`0ed1fe018a2374893f27154f25a6f54784f96b4b3b`
	TXT	`92cfb88d-b895-4f46-934b-4ecd107e59a1`
	TXT	`942552362-2482447`
	TXT	`DirectFedAuthUrl=https://zendesk.okta.com/app/zendesk_aiagentsazurezig_1/exk1...`
	TXT	`ENJUTYRYQ`
	TXT	`MS=ms87052054`
	TXT	`MS=ms91445911`
	TXT	`adobe-idp-site-verification=f87b90e3b016c68095df9b01c1339e70eaeb158b9517711d3...`
	TXT	`adobe-idp-site-verification=fbc17c835736a1814a7f09390192ce1da750205f984fa2e75...`
	TXT	`apple-domain-verification=3pfH4AKY0NA72nHl`
	TXT	`asv=63067a6ba7ee681dbe3e26dce01a13a5`
	TXT	`atlassian-domain-verification=1EBT0aNzHvpjA0mUqdCF+qU/gsS8qxjjo50wYVc4nlCooKA...`
	TXT	`atlassian-domain-verification=VKatnNN6Z5k9QFIABnW7CaZM1H0z5bp40v0DPNj7ba9zcn8...`
	TXT	`atlassian-sending-domain-verification=740db120-4e15-4d5d-a7b0-66da110fa222`
	TXT	`bettercomp-verify=eeb8764cb09d9e7ef96ba262012aac38cb571dbbb4fc996b5e3403a665b...`
	TXT	`box-domain-verification=a9056151b8e911fcdba552e791c9b4d8b8cc2f16d1bf5e9eced4a...`
	TXT	`ca3-f35d69855c2041b4b2d4e861cb9fdd6f`
	TXT	`canva-site-verification=U1b9IGcuRrxhapP7GzJMAw`
	TXT	`count-okta-7SkGZInGQ7j0z4Cy4efxK`
	TXT	`cursor-domain-verification-w67ssa=qctFFin6s0w3gtIS0YHW62IRx`
	TXT	`docker-verification=c5555047-3106-4749-98b2-1ae5745ba193`
	TXT	`docusign=76412763-2e7d-4385-a9cf-227e938144d6`
	TXT	`elevenlabs=oJCDeDsCsFVX_0uhh-t_yxJNbDETvr6cnP-UzNYvsr0`
	TXT	`figma-domain-verification=d38ad4a1c1d6029e954e8d5c827d71106fb9844707ae3504052...`
	TXT	`google-site-verification=0B1l6Hmp14vgBWc3Yi9Lkdn98KxqEfm3_IcgKsBrUoc`
	TXT	`google-site-verification=LYyGUy8j5JeOt_Faduw1TMPTAR4fEzxfXDoT5B79giw`
	TXT	`google-site-verification=Xcw5HeCMN0tRTA_wtmvXyrNJhnkOfxqydAJziyZYbs8`
	TXT	`google-site-verification=egnMXsUGOEcJHf0AEe6sA2ui1hxV56dVP5ekk029C8M`
	TXT	`hj-ownership=uF7x7UmKwsPqPAfBVE6Tg`
	TXT	`hubspot-developer-verification=NmFlNmZmNWEtYWFkMS00NjFhLWIzNDEtMGE1ZTMxZDNkY2Y2`
	TXT	`hubspot-developer-verification=YmRjZTlhZTItZmRhNy00ZjZhLWFhZTYtMDVlNzIwMmM2ZDgx`
	TXT	`jTHbayHetmTY@@lm5PYDcPqVF$W3Z&4AM$6u3acBLo$%xKnt!Kwr^@TP^jB43pO^F6O8S8RizT8...`
	TXT	`jamf-site-verification=03ryvTnFRg7t7K1fdvusNQ`
	TXT	`mailru-verification: c287c4d52bb5fd3c`
	TXT	`miro-verification=3673a7d2bed1d9d95363960b5842c237312cf42a`
	TXT	`mongodb-site-verification=e30FUzWMBmdMTeKqSkHvbokTve6pZOvw`
	TXT	`mongodb-site-verification=yDpxj8ExSlalPAMCJ8OgGqccAE3RKtjy`
	TXT	`neat-pulse-domain-verification-VvrqZ7N=34d3bfcf-c556-4b05-a643-2019e0b08983`
	TXT	`onetrust-domain-verification=8cfd00023e5b4b53836b5be310a416cd`
	TXT	`openai-domain-verification=dv-cKgK7AWQErYbWivKlTNsL7qJ`
	TXT	`qxxIl-wTDURBUBT4magGxQ`
	TXT	`segment-site-verification=GEXWlzlTT3BdxCVHHD6RoG5BBa6eRlcg`
	TXT	`smartsheet-site-validation=uO9zE6IM1MDanLjT5EieLufj1cgQCau-`
	TXT	`thousandeyes:p6xh4ric6juof7rvskyh89vk8wvoruq7`
	TXT	`v=spf1 ip4:103.151.192.0/23 ip4:104.43.243.237 ip4:149.97.173.180 ip4:163.116...`
	SOA	`ns-1213.awsdns-23.org`awsdns-hostmaster@amazon.com serial=1

WOT: SAFE (91/100)
rank #242 globally
rank #154 in the tld
Semrush Rank:#1,478 Keywords:1,225,042 Traffic:1,802,368/mo
WOT: SAFE (91/100)
📈 Tranco rank: #321

Zendesk is a customer service and engagement platform founded in 2007, providing help desk, ticketing, and CRM solutions. With over 100,000 customers and revenue exceeding $1.8 billion, Zendesk was taken private in 2022 for $10.2 billion.

Zendesk offers Support (ticketing), Guide (knowledge base), Chat, Talk (phone support), and Sell (sales CRM). The platform integrates with hundreds of third-party applications.

Zendesk's infrastructure processes billions of customer interactions across multiple channels. The platform runs primarily on AWS with global data centers for data residency requirements.

DNS for zendesk.com uses Amazon Route 53 with global distribution. The platform implements comprehensive security for protecting customer data.

DNS History

3 records (3 active, 0 former)

●MXmail-pod-25.int.zendesk.com2026-05-15 → 2026-07-08 · 2 obs

● 2026-05-15 16:03:36
● 2026-07-08 00:51:50

●A216.198.53.112026-05-15 → 2026-07-08 · 2 obs

● 2026-05-15 16:03:36
● 2026-07-08 00:51:50

●A216.198.54.112026-05-15 → 2026-07-08 · 2 obs

● 2026-05-15 16:03:36
● 2026-07-08 00:51:50

🔍 DNS Trace

📋 Delegation Chain

Zone	Nameservers	Glue
com	d.gtld-servers.net, c.gtld-servers.net, m.gtld-servers.net, b.gtld-servers.net...	-
zendesk.com	ns-754.awsdns-30.net, ns-444.awsdns-55.com, ns-1213.awsdns-23.org, ns-1858.awsdns-40.co.uk	2 records

✅ Authoritative Response

Server:205.251.196.189

NS records: ns-754.awsdns-30.net, ns-444.awsdns-55.com, ns-1213.awsdns-23.org, ns-1858.awsdns-40.co.uk

🔒 DNSSEC Status

⚠️ Insecure (no DNSSEC)

No DS record for zendesk.com (unsigned zone)

⏱️ Timing

Total: 344ms | Queries: -

📄 Records

Type	Count	Sample Data
A	2	`216.198.54.11, 216.198.53.11`
MX	1	`mail-pod-25.int.zendesk.com (pri: 10)`
TXT	2	`pod=25, v=spf1 include:mail.zendesk.com ~all`

📌 Glue Records Collected

Total: 2

Out-of-bailiwick: 2 (ns-444.awsdns-55.com, ns-444.awsdns-55.com)

Analysis

IP Addresses

openapi-tw.zendesk.com points to the IP addresses 216.198.53.11 and 216.198.54.11

Additional host names — portfolioonline.zendesk.com, aeonpeople6423.zendesk.com, scwx.zendesk.com and two others — share IP numbers with openapi-tw.zendesk.com.

Mail Servers

openapi-tw.zendesk.com has one mail server: mail-pod-25.int.zendesk.com.

openapi-tw.zendesk.com shares the same mail server setup as other domains, including helper-assist.zendesk.com, lytogame.zendesk.com, hobbyking.zendesk.com and two others.

mail-pod-25.int.zendesk.com points to three IP addresses: 18.179.255.40, 54.95.143.207 and 54.150.245.48.

openapi-tw.zendesk.com - robtex.com