`dirsharedservices.service-now.com`

DNSSEC	⚠️ Not signed
A	148.139.28.124^{🇺🇸 SERVICENOWCOM-1148.139.28.0/24 Service-now.com PHX100}
		PTR	`service-now.com`
		PTR	`vip-148-139-28-124.cust.service-now.com`
A	148.139.29.124^{🇺🇸 SERVICENOWCOM-1148.139.29.0/24 Service-now.com BWI100}

`service-now.com`

	DNSSEC	🔒 Signed (DS record present)
	A	148.139.192.125^{🇺🇸 SERVICENOWCOM-1148.139.192.0/24 Service-now.com AMS100 DDOS}
	A	148.139.193.125^{🇺🇸 SERVICENOWCOM-1148.139.193.0/24 Service-now.com DUB100 DDOS}
	NS	`edns140.ultradns.com` ⭐
	NS	`aus1.akam.net`
	NS	`edns140.ultradns.biz`
	NS	`edns140.ultradns.net`
	NS	`edns140.ultradns.org`
	NS	`eur6.akam.net`
	NS	`ns1-234.akam.net`
	NS	`ns1-98.akam.net`
	NS	`usc4.akam.net`
	NS	`use1.akam.net`
	NS	`use3.akam.net`
	NS	`usw1.akam.net`
	MX	`mx01.service-now.com` ⭐
	MX	`mx02.service-now.com` ⭐
	MX	`mx03.service-now.com` ⭐
	MX	`mx04.service-now.com` ⭐
	TXT	`_eqc5fmc6a19if8n4zuakknuit8r0eus`
	TXT	`v=spf1 exists:%{ir}.spf.mail.service-now.com ~all`
	TXT	`yahoo-verification-key=tSCs3azHZcA2PXH8v2diOdAsBfA1ILu6jXrugBSnkbs=`
	TXT	`google-site-verification=aV0otFtAFf8E4oVgu6ETAkBM2rtsy1kb-B60OotOnUQ`
	TXT	`google-site-verification=Ja_kX8vmbMKl2RJlbiMDTDqoINbRsWCwlD514pybTNE`
	TXT	`_wsu85ta6scogskj0cf00qirrzisonqq`
	TXT	`_xln3eyqm0jwi0ufk1f8urbsrrjikhba`
	TXT	`MS=ms74154376`
	SOA	`edns140.ultradns.com`root@service-now.com serial=6111305

WOT: UNKNOWN (95/100)
rank #4868 globally
rank #2407 in the tld
WOT: SAFE (97/100)
📈 Tranco rank: #1,144

ServiceNow

ServiceNow is a leading enterprise software company specializing in cloud-based workflow automation and digital transformation solutions. Founded in 2004 by Fred Luddy and headquartered in Santa Clara, California, ServiceNow has grown into one of the largest enterprise software companies globally.

Products and Services

ServiceNow's platform provides a unified architecture for:

IT Service Management (ITSM) - Incident, problem, and change management
IT Operations Management (ITOM) - Infrastructure monitoring and automation
Customer Service Management - Omnichannel customer support workflows
HR Service Delivery - Employee lifecycle and HR case management
Security Operations (SecOps) - Threat response and vulnerability management
App Engine - Low-code/no-code application development

The platform is known for its "Now Platform" which enables organizations to digitize workflows across departments.

Infrastructure

ServiceNow operates its own autonomous system (SERVICENOWCOM-1) for hosting:

DNS: Dual provider redundancy with Akamai (8 nameservers) and UltraDNS (4 nameservers)
Web Hosting: Own IP space at 148.139.192.0/24 and 148.139.193.0/24
Email: Self-hosted mail servers (mx01-04.service-now.com) on 148.139.x.x and 149.96.x.x ranges
Security: DNSSEC-signed domain with validated chain of trust

The company serves over 7,700 enterprise customers including approximately 85% of Fortune 500 companies, making it a critical infrastructure provider for global enterprise IT operations.

DNS History

5 records (2 active, 3 former)

○A148.139.0.1252026-03-26 → 2026-04-10 · 5 obs

○ 2018-11-04 02:10:22
● 2026-03-26 09:03:28
● 2026-04-10 22:35:42
○ 2026-05-21 21:33:18
○ 2026-08-08 21:06:42

○A148.139.2.1252026-03-26 → 2026-04-10 · 5 obs

○ 2018-11-04 02:10:22
● 2026-03-26 09:03:28
● 2026-04-10 22:35:42
○ 2026-05-21 21:33:18
○ 2026-08-08 21:06:42

●A148.139.28.1242026-03-26 → 2026-08-08 · 3 obs

○ 2018-11-04 02:10:22
● 2026-03-26 09:03:28
● 2026-08-08 21:06:42

●A148.139.29.1242026-03-26 → 2026-08-08 · 3 obs

○ 2018-11-04 02:10:22
● 2026-03-26 09:03:28
● 2026-08-08 21:06:42

○A149.96.28.2032018-11-04 → 2018-11-04 · 3 obs

● 2018-11-04 02:10:22
○ 2026-03-26 09:03:28
○ 2026-08-08 21:06:42

🔍 DNS Trace

📋 Delegation Chain

Zone	Nameservers	Glue
com	l.gtld-servers.net, j.gtld-servers.net, h.gtld-servers.net, d.gtld-servers.net...	-
service-now.com	usw1.akam.net, use1.akam.net, ns1-98.akam.net, ns1-234.akam.net...	2 records

✅ Authoritative Response

Server:184.26.160.65

NS records: usw1.akam.net, use1.akam.net, ns1-98.akam.net, ns1-234.akam.net, use3.akam.net, usc4.akam.net, aus1.akam.net, eur6.akam.net, edns140.ultradns.com, edns140.ultradns.net, edns140.ultradns.biz, edns140.ultradns.org

🔒 DNSSEC Status

🔐 Secure (DNSSEC validated)

Chain of trust verified from root to domain

⏱️ Timing

Total: 614ms | Queries: -

📄 Records

Type	Count	Sample Data
A	2	`148.139.29.124, 148.139.28.124`

📌 Glue Records Collected

Total: 2

Out-of-bailiwick: 2 (edns140.ultradns.com, edns140.ultradns.com)

Analysis

IP Addresses

dirsharedservices.service-now.com directs to two IP numbers, 148.139.28.124 and 148.139.29.124

Two other host names, along with investors.servicenow.com, vip-148-139-28-124.cust.service-now.com and servicenowcloud.com.sg, also share IP numbers with dirsharedservices.service-now.com.

dirsharedservices.service-now.com - robtex.com