`api-visitor-analytics.intercom.com`

DNSSEC	⚠️ Not signed
A	18.97.36.20^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
		PTR	`ec2-18-97-36-20.compute-1.amazonaws.com`
A	18.97.36.83^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.92^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.96^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.99^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}
A	18.97.36.105^{🇺🇸 Amazon18.97.0.0/18 EC2 Prefix}

`intercom.com`

	DNSSEC	⚠️ Not signed
	A	13.227.107.5^{🇺🇸 Amazon13.227.104.0/21 - Cloudfront}
	A	13.227.107.28^{🇺🇸 Amazon13.227.104.0/21 - Cloudfront}
	A	13.227.107.37^{🇺🇸 Amazon13.227.104.0/21 - Cloudfront}
	A	13.227.107.81^{🇺🇸 Amazon13.227.104.0/21 - Cloudfront}
	NS	`ns-1716.awsdns-22.co.uk` ⭐
	NS	`ns-1093.awsdns-08.org`
	NS	`ns-315.awsdns-39.com`
	NS	`ns-895.awsdns-47.net`
	MX	`aspmx.l.google.com` ⭐
	MX	`alt1.aspmx.l.google.com`⁽²⁰⁾
	MX	`alt2.aspmx.l.google.com`⁽³⁰⁾
	MX	`aspmx2.googlemail.com`⁽⁴⁰⁾
	MX	`aspmx3.googlemail.com`⁽⁵⁰⁾
	TXT	`44fe5751ed54509a8eb9b93b5304d15f36825314`
	TXT	`adobe-idp-site-verification=622f9376dd66e8b44555e0049f15e096211a73412f9ff0b90...`
	TXT	`adobe-sign-verification=2cfe49f778c0a81ec0be60ae2ff40e03`
	TXT	`atlassian-domain-verification=cvSYWtG+M8VZhvC5F3Xh+TdCgqGSgwCJD8yV9xB+ki17M+f...`
	TXT	`d38xc8nflzxfm6.cloudfront.net`
	TXT	`detectify-verification=1038994aa8bbb5beb6158b29886cec44`
	TXT	`docker-verification=bdc1485c-ffc4-4658-8cd3-cf28a5015bb4`
	TXT	`facebook-domain-verification=j8c2nfotussc7s0qpsc4y7n0fjjy21`
	TXT	`google-site-verification=5QnHPShXKfWUJAKUs4t4zercW12yiwF9jEvJmLBP2NM`
	TXT	`google-site-verification=7HjYApuNK-bt5EUIFtdu6TcZ9Ehc3aatoWOXUJQo0xs`
	TXT	`google-site-verification=Dv2V_fBxPgF3UAhyjdLwihXES7nqFg-PdbVb8Jcp1ZE`
	TXT	`google-site-verification=Jpd-UbmFHI67Qo78vfUOrjf92bhNsQOHcbrG3Z_cQnY`
	TXT	`google-site-verification=TqVER4L4Aje-rIb7mkpnQhLluy_mbLUalGulGesqi4g`
	TXT	`google-site-verification=dnyUSSOfLwNayG5Nz2KYThLqxhTCwH1AJBHGIDDHLX0`
	TXT	`google-site-verification=f-IrTc3O5uXTyOg0RFqt_F54-hEnVDBZ0860wTb9caA`
	TXT	`google-site-verification=hrKX7ZNSXZTlEsXp0nzu9rMVAibTBwBZgbfCJFFc_K4`
	TXT	`google-site-verification=r9Nns5ipHB647AExA0fX7JjpdHMaoH4SgDnSpVq1ios`
	TXT	`hj-ownership=FW6CQUR3erZ3`
	TXT	`https://issues.sonatype.org/browse/OSSRH-64701`
	TXT	`hubspot-developer-verification=ZWU1ZDMyNTQtMDJlYi00ZmRjLTk0ZWEtMmY5ZWQ2MDg0MmRl`
	TXT	`rm_verify=2e9048667e`
	TXT	`spycloud-domain-verification=290354be-7cd3-4a63-a7e8-aa9c36a9788c`
	TXT	`status-page-domain-verification=ff8hq5rxx1pq`
	TXT	`v=spf1 include:_spf.google.com include:servers.mcsv.net include:spf.mandrilla...`
	TXT	`zapier-domain-verification-challenge=70fef13a-003b-4621-8788-478856240ba2`
	SOA	`ns-1716.awsdns-22.co.uk`awsdns-hostmaster@amazon.com serial=1

⚠️ On DNS blocklist: light, multi, pro, pro.plus, ultimate
rank #2439 globally
rank #1314 in the tld
🔒 HSTS Preload (+subdomains)
📈 Tranco rank: #2,001

Intercom is a customer communications platform founded in 2011 in San Francisco. With over 25,000 customers and revenue exceeding $200 million, Intercom pioneered the modern in-app messaging and customer support category.

Intercom offers live chat, chatbots, help center, and customer engagement tools. The platform is known for its messenger-style interface and AI-powered automation.

Intercom's infrastructure processes billions of customer conversations and supports real-time messaging for thousands of businesses.

DNS for intercom.com uses Amazon Route 53 with global distribution. The platform's messenger loads on millions of customer websites.

DNS History

17 records (6 active, 11 former)

○A18.97.36.102026-03-21 → 2026-03-21 · 4 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
○ 2026-03-23 23:14:42
○ 2026-04-05 18:59:34

○A18.97.36.1002026-03-21 → 2026-03-24 · 5 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
● 2026-03-24 01:04:08
○ 2026-04-05 17:35:22
○ 2026-04-05 18:59:34

●A18.97.36.1052026-03-21 → 2026-04-05 · 3 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
● 2026-04-05 18:59:34

○A18.97.36.152026-03-13 → 2026-03-13 · 3 obs

● 2026-03-13 02:22:46
○ 2026-03-21 17:13:26
○ 2026-04-05 18:59:34

●A18.97.36.202026-04-05 → 2026-04-05 · 3 obs

○ 2026-03-24 01:04:08
● 2026-04-05 17:35:22
● 2026-04-05 18:59:34

○A18.97.36.252026-03-13 → 2026-03-13 · 3 obs

● 2026-03-13 02:22:46
○ 2026-03-21 17:13:26
○ 2026-04-05 18:59:34

○A18.97.36.272026-03-13 → 2026-03-13 · 3 obs

● 2026-03-13 02:22:46
○ 2026-03-21 17:13:26
○ 2026-04-05 18:59:34

○A18.97.36.332026-03-21 → 2026-03-21 · 4 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
○ 2026-03-23 23:14:42
○ 2026-04-05 18:59:34

○A18.97.36.362026-03-13 → 2026-03-13 · 3 obs

● 2026-03-13 02:22:46
○ 2026-03-21 17:13:26
○ 2026-04-05 18:59:34

○A18.97.36.432026-03-21 → 2026-03-24 · 5 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
● 2026-03-24 01:04:08
○ 2026-04-05 17:35:22
○ 2026-04-05 18:59:34

●A18.97.36.832026-03-21 → 2026-04-05 · 3 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
● 2026-04-05 18:59:34

○A18.97.36.902026-03-13 → 2026-03-13 · 3 obs

● 2026-03-13 02:22:46
○ 2026-03-21 17:13:26
○ 2026-04-05 18:59:34

●A18.97.36.922026-04-05 → 2026-04-05 · 3 obs

○ 2026-03-24 01:04:08
● 2026-04-05 17:35:22
● 2026-04-05 18:59:34

○A18.97.36.932026-03-13 → 2026-03-13 · 3 obs

● 2026-03-13 02:22:46
○ 2026-03-21 17:13:26
○ 2026-04-05 18:59:34

○A18.97.36.952026-03-21 → 2026-03-21 · 4 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
○ 2026-03-23 23:14:42
○ 2026-04-05 18:59:34

●A18.97.36.962026-03-21 → 2026-04-05 · 3 obs

○ 2026-03-13 02:22:46
● 2026-03-21 17:13:26
● 2026-04-05 18:59:34

●A18.97.36.992026-03-23 → 2026-04-05 · 3 obs

○ 2026-03-21 17:13:26
● 2026-03-23 23:14:42
● 2026-04-05 18:59:34

🔍 DNS Trace

📋 Delegation Chain

Zone	Nameservers	Glue
com	j.gtld-servers.net, b.gtld-servers.net, i.gtld-servers.net, d.gtld-servers.net...	-
intercom.com	ns-315.awsdns-39.com, ns-895.awsdns-47.net, ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk	1 record

✅ Authoritative Response

Server:205.251.195.127

NS records: ns-315.awsdns-39.com, ns-895.awsdns-47.net, ns-1093.awsdns-08.org, ns-1716.awsdns-22.co.uk

🔒 DNSSEC Status

⚠️ Insecure (no DNSSEC)

No DS record for intercom.com (unsigned zone)

⏱️ Timing

Total: 374ms | Queries: -

📄 Records

Type	Count	Sample Data
A	6	`18.97.36.96, 18.97.36.105...`

📌 Glue Records Collected

Total: 1

Out-of-bailiwick: 1 (ns-315.awsdns-39.com)

Analysis

IP Addresses

api-visitor-analytics.intercom.com points to six IP numbers: 18.97.36.20, 18.97.36.83, 18.97.36.92, 18.97.36.96, 18.97.36.99 and 18.97.36.105.

other host names include trello.intercom.io, mobileapi.intercom.io, ec2-18-97-36-92.compute-1.amazonaws.com, ec2-18-97-36-99.compute-1.amazonaws.com and tx2p130c-ios.mobile-sdk-api.intercom.io; they share IP numbers with api-visitor-analytics.intercom.com.

api-visitor-analytics.intercom.com - robtex.com